Friday, February 22, 2008
Call Center Agent Empowerment « Yaicha
"If you’ve been around the call center industry any length of time (say, 5 minutes), you’ve heard the buzz about “agent empowerment.”"
# posted by Les Bain @ 5:19 PM
Wizard Creek Consulting
Copyright © 2003 - 2008 by Les Bain | All Rights Reserved
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Copyright © 2003 - 2008 by Les Bain | All Rights Reserved
0 comments | links to this post
