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Sunday, April 09, 2006


Call Center Comics

"The goal of CallCenterComics.com is to assist companies with the training of call center agents and management by providing cartoons that highlight the realities of the call center world in an entertaining fashion. "

Really funny what people come up with.For outsourcing voice, chat, email or back-office support, visit the website of Aumenta Call Center, India.
Hello and thanks for the opportunity to post on your blog.

I believe call center and answering service outsourcing is the way to go for many US-based companies who want to cut down running costs and thus increase their overall profits. However, one of the main issues that needs to be dealt with is that of staff training. There are a lot of professional call center training courses that are destined to be attended by the call center agents in order for these people to be more efficient and to be more specialized in their jobs. Most of the call center operation staff is composed by call center industry managers with experience in telecommunications, information technology and business development. Call centers are normally providing a whole range of external services, such as: call center services, contact center and help desk towards the biggest companies in the whole world.

In case you wish to read more about this I invite you to read my study on outsourcing call center services

Warm regards,

M. Rad
Hi! I'm based here in a call center in the Philippines and have been doing call center comics as well entitled Callwork. Check it out at http://callworkcomics.blogspot.com
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