Monday, December 19, 2005
Education May Thwart India's Call-Center Dream
"Between now and 2010, $110 billion of technology and call- center work will move to developing countries. India's share of such "off-shored'' tasks may be more than half, or $60 billion, McKinsey has estimated."
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Good info. If you want to also get some outsourcing humor, you should check out www.Callcentercomics.com
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