Wizard Creek Consulting.

Call Centers

General Information about Call Centers


Interesting Facts


Monday, April 04, 2005

 

CRM News: Contact Centers: Call Center Employees Work from Home

CRM News: Contact Centers: Call Center Employees Work from Home

"Jim Ball, co-founder of Golden, Colo., customer-service company Alpine Access, is helping reshape the call-center business Meet the server enhanced for Linux®: the new IBM eServer™ OpenPower™ system..

Employees for privately-held Alpine Access answer inbound calls for a variety of industries. But instead of fielding calls in an office building, nearly all of Alpine's 4,600 employees, including 3,000 in Colorado, work from home.

Ball has increased revenue 45 percent from 2003 to 2004 and expanded his workforce by more than 50 percent year over year."


Comments: Post a Comment

Links to this post:

Create a Link



<< Home

This page is powered by Blogger. Isn't yours?