Wizard Creek Consulting.

Call Centers

General Information about Call Centers


Interesting Facts


Sunday, March 20, 2005

 

Coaching Dramatically Improves Call Center Performance

Coaching Dramatically Improves Call Center Performance

"A financial software giant improved contact center employee experience — and the bottom line — by reinventing its approach to coaching."


Comments: Post a Comment

Links to this post:

Create a Link



<< Home

This page is powered by Blogger. Isn't yours?